Topic “Mobility-as-a-Service”

Transit Operator Arriva Launches MaaS App in Netherlands; Hints at Expansion to Other European Countries

Arriva, one of the largest private transit operators in Europe, has launched a mobility-as-a-service app in the Netherlands, using white-label software from Israel-based trip-planning app provider

Cubic’s MaaS Point Man: Control of MaaS Apps by VC-Funded Start-Ups Coming to an End; Whim App Chief: Not So Fast

By: 
Dan Balaban

Andy Taylor, senior director, global strategy for Cubic Transportation Systems contended that the MaaS market is at a crossroads and could fail if it doesn’t change course, including putting cities and public agencies firmly in the “driving seat” of MaaS apps.

MaaS Global CEO: Transit Agencies Should Not Control MaaS Platforms

Sampo Hietanen, founder and CEO of Finland-based MaaS Global, agrees with most other industry experts that public transit should form the “core” of the mobility services on offer in any MaaS app or platform. But he contends that it would be a mistake for the agency itself to control the platform.

Cubic: Recent MaaS Company Failures among Signs Pointing to Need for ‘MaaS 2.0’

There is little disputing the fact that mobility as a service has not yet lived up to its hype. And the industry’s largest automated fare collection system provider, Cubic Transportation Systems, said it believes that going forward, public transit services need to form the backbone of MaaS platforms, along with enabling more demand-responsive transport.

In-Depth: As Covid-19 Causes Transit Ridership to Plummet, Third-Party Mobile-Ticketing Vendors Hope to Help Bring Riders Back

By: 
Dan Balaban

NFC TIMES Exclusive Insight – As the Covid-19 crisis sows fear among mass transit customers and causes ridership on buses, trains and trams to crash, there is heightened interest in mobile ticketing and other electronic fare payments as a way to ease the concerns and help coax wary riders to return.  

Insight: MaaS Backers Believe New Mobility Platforms Could Help Transit Providers Win Back Their Customers’ Trust

NFC TIMES Exclusive Insight – With Covid-19 lockdowns causing mass transit ridership in many cities to virtually fall off a cliff–with such cities as London, New York and San Francisco reporting drops of more than 90%–transport providers worry that some riders may not come back, even after the pandemic ends.

In-Depth: Government Regulation of Mobility-as-a-Service Seen as Necessary to Encourage Widespread Adoption

Apr 16 2020

NFC TIMES Exclusive Insight – Government legislation will likely be needed for widespread adoption of Mobility-as-a-Service, or MaaS, to occur, according to UK-based Juniper Research, which believes that the regulations will be necessary to force MaaS providers, including transit service providers, to work together, as well as to persuade users to get out of their cars to cut carbon emissions.

Exclusive: One Year Later, Sales of Public Transit Tickets in Uber App Still Make Up Small Share of Mobile Ticketing in Denver

Mar 24 2020

NFC TIMES Exclusive – Since last May, when ride-hailing service Uber officially began enabling customers to book and pay for public transit tickets in Denver directly in the Uber app, use of the service remains relatively low, accounting for less than 3% of all mobile tickets purchased by customers of Denver public transit agency RTD, NFC Times has learned.

Brussels Transit Operator Sees Need for Global Interoperability of Fare Payments; Compares Benefits to Mobile Roaming

NFC TIMES Exclusive Insight – The head of information systems for a major European transit operator says he believes public transit agencies should support interoperable fare payments globally, like mobile network operators offer roaming when their customers travel abroad.

Insight: Moovit and Cubic Betting that MaaS Can Help U.S. Transit Agencies Regain Lost Ridership

Jan 24 2020

NFC TIMES Exclusive Insight – With public transit ridership decreasing in most large U.S. cities over the past five years, transit authorities are more open to becoming part of Mobility-as-a-Service platforms, which could potentially increase ridership for their rail and bus networks while offering customers options for the first and last mile. 

HEADLINE NEWS

Exclusive: Share of Contactless Rides Paid for with Apple Pay and other Pays Wallets in Manchester More than Doubles in Two Years

Transport for Greater Manchester in the UK is the latest transit agency seeing substantial growth of contactless open-loop fare payments from NFC mobile wallets–with the percentage of its contactless tram trips paid for with Apple Pay, Google Pay and other Pays services more than doubling over the past two years, NFC Times' sister publication Mobility Payments has learned.

Fifth Transit Agency to Conduct Open-Loop Payments Trial, Testing California’s ‘Mobility Marketplace’

California transit agency Santa Cruz Metropolitan Transit District said it plans to launch a pilot of contactless open-loop payments in early 2022, as it seeks to increase customer convenience and reduce use of cash on board its buses, NFC Times' sister publication Mobility Payments has learned.

In-Depth: Contactless Transactions Soar, but Transport for London Affirms that Oyster Will Remain Payments Option

Contactless open-loop payments have surged in recent months for Transport for London, returning to their steep growth trajectory before the pandemic, and now account for 70% of all pay-as-you-go, or PAYG, trips on the London Underground and two-thirds of PAYG trips on buses. And contactless has surpassed 50% of all trips–including those made with season tickets (see chart below).

Transport for London to Offer Weekly Fare Capping with Oyster Cards; Move Expected to Drive Even More Riders to Pay as You Go

In a move expected to make Transport for London’s pay-as-you-go model even more dominant and further erode support for season tickets and other period travel passes, the agency today said it will i

Sydney Transit Official: Opal Card Not Going Away, Despite Growth of Contactless

Sydney-based Transport for New South Wales, Australia’s largest transit agency, has no plans to phase out or de-emphasize its closed-loop Opal card, despite strong adoption of contactless open-loop

Dallas Latest City in U.S. to Accept Open-Loop Fare Payments

Dallas Area Rapid Transit, or DART, has become the latest transit agency in the U.S. to accept contactless open-loop payments, joining just four other U.S. agencies that support the technology, not counting small open-loop pilots happening in California.

While Interest is Growing in Going Cashless in U.S., Few Agencies have Accomplished the Feat So Far

The Greater Dayton RTA, which this month stopped accepting paper passes and tickets, will hit its Nov. 1 deadline to go completely cashless on board its vehicles, an agency representative confirmed to Mobility Payments.

Germany’s Largest Transit Operator Continues with Large Open-Loop Pilot on Buses; No Decision Yet on Rollout

Germany’s largest transit operator, BVG, said its pilot of contactless EMV payments extends to all of its nearly 1,500 buses, and the company has eliminated cash acceptance on board the vehicles, a spokesman confirmed to Mobility Payments. But officials in Berlin have not yet decided whether to make the contactless payments service permanent, he added.

Fairtiq App Sees Rising Usage as Covid-Era Riders Demand More ‘Touchless’ and PAYG Fare Options

Switzerland-based start-up Fairtiq said transactions for its fare-payments technology have more than double since February, as Covid-wary riders continue to seek what they consider to be more hygienic payments methods, as well as more pay-as-you-go options.

‘No Way We were Going to Ask for Half a Billion Dollars…’

Unlike other major transit agencies in the U.S., which have spent hundreds of millions of dollars replacing or upgrading their fare-collection systems, the Los Angeles County Metropolitan Transportation Authority has taken a different approach.

Apple's Digital Driver’s License Initiative Not Only One Progressing in U.S.

NFC TIMES Exclusive Insight – Eight U.S. states will soon allow residents to store a digital version of their driver’s license or state identification card in the Apple Wallet, the tech giant announced, noting that the Transportation Security Administration, or TSA, will accept the digital ID at airport security checkpoints and lanes. 

UK Bus Operator Go-Ahead Reports Cash Usage has Plummeted Because of Covid, While Contactless Transactions have Surged

The Go-Ahead Group, one of the big five privately owned public bus operators in the UK, said today it has seen cash usage on board the nearly 3,000 buses it runs in England outside of London fall to 23% of transactions, down from 53% three years ago.