NFC TIMES Exclusive Insight – Government legislation will likely be needed for widespread adoption of Mobility-as-a-Service, or MaaS, to occur, according to UK-based Juniper Research, which believes that the regulations will be necessary to force MaaS providers, including transit service providers, to work together, as well as to persuade users to get out of their cars to cut carbon emissions.
The assessment is part of a report the research firm recently released, which updates a similar 2018 report on projected revenue for MaaS. The new report forecasts a slower growth rate for MaaS, in part because of uncertainty around the business models for the new mobility platforms. In addition, there are some questions about when and how much public transit authorities–which have been hit hard of late by the Covid-19 pandemic–will end up supporting MaaS, the firm told NFC Times.
MaaS is defined as enabling door-to-door travel, including from both public and private transit services, that users can plan, book and pay for from a single app or platform. Some definitions don’t include the payments or ticketing pieces.