NFC TIMES Exclusive – Since last May, when ride-hailing service Uber officially began enabling customers to book and pay for public transit tickets in Denver directly in the Uber app, use of the service remains relatively low, accounting for less than 3% of all mobile tickets purchased by customers of Denver public transit agency RTD, NFC Times has learned.
At present, customers purchase the vast majority of mobile tickets with RTD’s own mobile app, which launched in the fall of 2017. All told, the RTD local app, called “Mobile Tickets,” accounted for more than 97% of all mobile tickets that customers purchased for rides on RTD buses and trains for the year ending February 2020, with Uber and the trip-planning Transit App making up the rest, according to an RTD spokeswoman. Public transit ticket purchases through the Transit App began last September.
Technology from UK-based Masabi enables the mobile-ticketing and payments functionality in all three of the apps.