Latest News

Budding MaaS App Hits Milestone for Public Transit Tickets but Share of Total Rides Still Low

NFC TIMES Exclusive Insight – U.S.-based trip-planning app Transit announced it has enabled 500,000 rides from its app for a group of 13 small to mid-tier transit agencies based in the state of Ohio, though mobile ticketing still makes up a small percentage of total rides provided by the agencies.

Insight: Apple Pay Launch of Virtual Closed-Loop Virtual Clipper Card Follows Emerging Trend

NFC Times Exclusive Insight – Although the trend for transit agencies to support open-loop fare payments, including with Apple Pay, Google Pay and other Pays wallets, has continued unabated–even accelerated–during the pandemic, another trend is taking shape: That of agencies adding virtual versions of their closed-loop fare cards into the Pays wallets.

First Transit Agency to Sell Tickets Through Uber App Sees Relatively Few Takers Two Years on

Apr 21 2021

NFC TIMES Exclusive Insight – The Regional Transportation District of Denver was the first transit agency to work with Uber to sell its bus and light rail tickets through the Uber app in the spring of 2019. RTD later that year expanded the service to trip-planning app Transit and then last fall to the app for another ride-hailing service, Lyft.

Sydney to Test Multimodal Payments Involving Private Mobility Providers Using Digital Closed-Loop Card

NFC Times Exclusive Insight – A trial to be held later this year in Australia’s largest city, Sydney, if it proves successful, could offer one example for how agencies can encourage customers to take multimodal transport combining public and private operators. The economics behind the New South Wales government’s trial offer are unclear, however.

Rome Transit Operator: Covid Accelerates Demand for Contactless Payments but Customer Habits Hard to Change

NFC TIMES Exclusive Insight – The CIO of Italy’s largest public transit operator, ATAC SpA, said the Covid-19 pandemic has accelerated demand for open-loop contactless and mobile payments, but added that old habits are hard to break for customers and use of cash and paper tickets are still popular.

Dubai Transit Authority Plans to Launch Its Closed-Loop Card in More NFC Wallets

NFC TIMES Exclusive Insight – Dubai’s Roads and Transport Authority, or RTA, which in December first launched mobile fare payments with a digital version of its closed-loop card in Huawei smartphones, says it plans to expand the service to other OEMs, including Apple and Samsung.

Case Study: Transit Agency in Portugal Combined NFC with BLE for Mobile Ticketing; Faced Challenges

NFC TIMES Exclusive Insight – The agency that runs ticketing for 19 public bus, tram and train operators serving Porto, Portugal’s second largest city, says it has had success–and faced several challenges–with the rollout of its Anda mobile-ticketing app.

OMNY Hits New Usage Milestone as Open-Loop Payments Rollout Continues

NFC TIMES Exclusive Insight – New York’s Metropolitan Transportation Authority, or MTA, says it continues to see steady growth of its open-loop fare payments service, OMNY, announcing 50 million taps by customers using NFC wallets and bank cards to ride the massive New York City Subway and the city’s buses.

In-Depth: Contactless Open-Loop Pilot in Spain First Project from Vendor Partnership

Mar 11 2021

NFC TIMES Exclusive Insight – Bilbobus, which operates bus service for the city of Bilbao, in northern Spain’s Basque region, says it launched its recent trial of con

Moscow Metro Plans Rollout of ‘Face Pay’ Technology for Fare Collection

NFC TIMES Exclusive Insight – The Moscow Metro plans to roll out facial-recognition technology at every station by the end of 2021 to enable customers to pay fares, officials say. The project, while delayed, would be the largest of its kind globally.

Stockholm Transit Agency Launches Open-Loop Fare Payments for Multimodal Rides

NFC TIMES Exclusive Insight – Stockholm Public Transport, or SL, the city-owned company that oversees major public transport in the city, is the latest agency in Europe to launch open-loop fare collection, offering multimodal rides with a tap of a contactless EMV bank card or NFC device.

Case Study: Amsterdam Transit Operator Seeks to Go Nearly 100% Digital for Ticketing to Cut Costs and Enhance Service

NFC TIMES Exclusive Insight – GVB, Amsterdam’s largest public transit operator, says it seeks to replace an aging closed-loop fare card system and go to open-loop and other digital tokens with the planned rollout of its new account-based ticketing system.

Google Announces Plans to Enable Public Transit Ticketing in Maps App along with Rollout of Parking Fare Payments

NFC TIMES Exclusive Insight – Google has announced plans to launch public transit ticketing for more than 80 cities globally in coming weeks from its trip-planning Maps app and also to enable users to buy virtual closed-loop fare cards–starting with the Clipper card in the San Francisco Bay Area–directly from the app. That’s in addition to enabling payments for parking in more than 400 U.S. cities.

UPDATED: U.S. Federal Government Awards Grants to Help Transit Agencies Roll Out Contactless Payments and Mobile Ticketing

Feb 18 2021

NFC TIMES Exclusive Insight – U.S. public transit agencies have been keen to remove cash and paper tickets from their buses and trains and to keep more distance between customers and agency staffers because of the Covid-19 pandemic. Now they are getting a new boost from the U.S. federal government in the form of grant funds to enable them to enhance contactless and mobile payments systems, among other measures.

German Transit Agency Plans to Complete Open-Loop Rollout on Buses and Trains This Quarter, Expand to Other Mobility Later

NFC TIMES Exclusive Insight – German transit agency SWB Bus and Bahn plans to fully roll out its contactless EMV fare payments service BONNsmart to its bus and train lines by the end of the first quarter, after launching a pilot last fall, confirmed a spokesman, who added that plans call for eventually expanding the contactless service to payments for parking and such micromobility modes as e-scooters.

Large Private U.S. Bus Company Latest to Adopt Mobile Ticketing in Covid Era

NFC TIMES Exclusive Insight – Academy Bus, a large private commuter and charter bus company serving the U.S. East Coast, has launched its first mobile-ticketing service with the SilverPass app, enabling commuters to purchase digital tickets with credit cards or employer benefit cards.

LA Transit Authority Introduces Virtual TAP Card on Android, Complementing Earlier Launch with Apple

Feb 2 2021

NFC TIMES Exclusive Insight – The Los Angeles County Metropolitan Transportation Authority, or Metro, has followed through with plans to offer Android NFC phone users a way to pay fares with the agency’s TAP closed-loop fare card.

Penetration Rates for Contactless Payments Saw Strong Growth in 2020, including in U.S., Say Networks

NFC TIMES Exclusive Insight – The CEOs of both Visa and Mastercard in their respective earnings calls yesterday confirmed that contactless payments continued to grow as a share of all face-to-face card payments, with consumer fears of handling cash building on already strong growth trends for the technology.

Moscow Metro Sees Continued Growth in Open-Loop Transactions Despite Fall in Ridership from Covid

NFC TIMES Exclusive Insight – The Moscow Metro saw a large increase in contactless open-loop transactions in 2020, despite a sharp fall in ridership because of the Covid-19 pandemic, according to Roman Latypov, a first deputy CEO for the transit agency.

Visa Increases Support for Analog Watches and Other Passive Wearables

NFC TIMES Exclusive Insight – Visa is supporting another provisioning company, Sweden-based Fidesmo, to deliver and manage Visa-generated tokens to passive wearables, such as analog designer watches, keyrings and bracelets. The move, which follows Visa’s support in recent months for at least one other provisioning company serving an analog watchmaker, promises to expand use of payments wearables to more issuers, markets and devices.  

U.S. Transit Agency in Pennsylvania Latest to Launch Mobile and Smart Card Ticketing with SaaS Platform

NFC TIMES Exclusive Insight – A mid-tier U.S. transit agency in Pennsylvania is the latest to introduce mobile ticketing with an option for riders to use smart cards to pay for fares, using a software-as-a-service ticketing platform from a start-up.

New York’s MTA Hits OMNY Milestone as Contactless EMV Transactions Continue to Grow

NFC TIMES Exclusive Insight – New York’s Metropolitan Transportation Authority has recorded more than 35 million contactless transactions since it launched its OMNY open-loop fare payments service in May of 2019, and usage continues to increase.

Milan Transit Operator Plans to Give Contactless EMV Fare Payments Larger Role, Including Use with Planned MaaS Platform

NFC TIMES Exclusive Insight – Milan’s public transit operator, Azienda Trasporti Milanesi, or ATM, which began accepting contactless credit and debit cards on its four-line metro in 2018, has begun to expand the EMV payments service to buses. But the agency has much larger plans for the technology.

Boston Transit Authority Makes Aggressive Move to Eliminate Cash in Planned Fare-Collection System

NFC TIMES EXCLUSIVE Insight – The Massachusetts Bay Transportation Authority, or MBTA, in Boston plans to completely do away with cash fare payments on its various transport modes when it rolls out its massive new fare-collection system, an MBTA official told attendees during a recent virtual conference.

Israel Launches Nationwide Mobile-Ticketing Scheme; Moovit, Others Provide Apps

NFC TIMES Exclusive Insight – Israel this week launched a nationwide mobile-ticketing system, enabling riders to pay for trips on buses and later on railways, with the charges assessed at the end of each month.

Deals

Budding MaaS App Hits Milestone for Public Transit Tickets but Share of Total Rides Still Low

NFC TIMES Exclusive Insight – U.S.-based trip-planning app Transit announced it has enabled 500,000 rides from its app for a group of 13 small to mid-tier transit agencies based in the state of Ohio, though mobile ticketing still makes up a small percentage of total rides provided by the agencies.

First Transit Agency to Sell Tickets Through Uber App Sees Relatively Few Takers Two Years on

Apr 21 2021

NFC TIMES Exclusive Insight – The Regional Transportation District of Denver was the first transit agency to work with Uber to sell its bus and light rail tickets through the Uber app in the spring of 2019. RTD later that year expanded the service to trip-planning app Transit and then last fall to the app for another ride-hailing service, Lyft.

Insight: Apple Pay Launch of Virtual Closed-Loop Virtual Clipper Card Follows Emerging Trend

NFC Times Exclusive Insight – Although the trend for transit agencies to support open-loop fare payments, including with Apple Pay, Google Pay and other Pays wallets, has continued unabated–even accelerated–during the pandemic, another trend is taking shape: That of agencies adding virtual versions of their closed-loop fare cards into the Pays wallets.

Exclusive: One Year Later, Sales of Public Transit Tickets in Uber App Still Make Up Small Share of Mobile Ticketing in Denver

Mar 24 2020

NFC TIMES Exclusive – Since last May, when ride-hailing service Uber officially began enabling customers to book and pay for public transit tickets in Denver directly in the Uber app, use of the service remains relatively low, accounting for less than 3% of all mobile tickets purchased by customers of Denver public transit agency RTD, NFC Times has learned.

OMNY Hits New Usage Milestone as Open-Loop Payments Rollout Continues

NFC TIMES Exclusive Insight – New York’s Metropolitan Transportation Authority, or MTA, says it continues to see steady growth of its open-loop fare payments service, OMNY, announcing 50 million taps by customers using NFC wallets and bank cards to ride the massive New York City Subway and the city’s buses.

Case Study: Transit Agency in Portugal Combined NFC with BLE for Mobile Ticketing; Faced Challenges

NFC TIMES Exclusive Insight – The agency that runs ticketing for 19 public bus, tram and train operators serving Porto, Portugal’s second largest city, says it has had success–and faced several challenges–with the rollout of its Anda mobile-ticketing app.

Dubai Transit Authority Plans to Launch Its Closed-Loop Card in More NFC Wallets

NFC TIMES Exclusive Insight – Dubai’s Roads and Transport Authority, or RTA, which in December first launched mobile fare payments with a digital version of its closed-loop card in Huawei smartphones, says it plans to expand the service to other OEMs, including Apple and Samsung.

Rome Transit Operator: Covid Accelerates Demand for Contactless Payments but Customer Habits Hard to Change

NFC TIMES Exclusive Insight – The CIO of Italy’s largest public transit operator, ATAC SpA, said the Covid-19 pandemic has accelerated demand for open-loop contactless and mobile payments, but added that old habits are hard to break for customers and use of cash and paper tickets are still popular.

Sydney to Test Multimodal Payments Involving Private Mobility Providers Using Digital Closed-Loop Card

NFC Times Exclusive Insight – A trial to be held later this year in Australia’s largest city, Sydney, if it proves successful, could offer one example for how agencies can encourage customers to take multimodal transport combining public and private operators. The economics behind the New South Wales government’s trial offer are unclear, however.

In-Depth: Contactless Open-Loop Pilot in Spain First Project from Vendor Partnership

Mar 11 2021

NFC TIMES Exclusive Insight – Bilbobus, which operates bus service for the city of Bilbao, in northern Spain’s Basque region, says it launched its recent trial of con

Features

In-Depth: As Covid-19 Causes Transit Ridership to Plummet, Third-Party Mobile-Ticketing Vendors Hope to Help Bring Riders Back

By: 
Dan Balaban

NFC TIMES Exclusive Insight – As the Covid-19 crisis sows fear among mass transit customers and causes ridership on buses, trains and trams to crash, there is heightened interest in mobile ticketing and other electronic fare payments as a way to ease the concerns and help coax wary riders to return.  

Analysis: Apple Chips Away at Fortress Europe with Another Major Bank Planning to Join Apple Pay

By: 
Dan Balaban

NFC TIMES Exclusive Insight – With Switzerland’s No. 2 bank, Credit Suisse, expected to participate in Apple Pay, the U.S.-based tech giant continues to chip away at resistance among major European banks to joining its digital payments service.

U.S. Football Sees NFC-Enabled E-Tickets as way to Cut Fraud, Market to Fans

By: 
K.N. Smith

NFC TIMES Exclusive Insight – With the National Football League kicking off its season in a few weeks in the U.S., fans will be using NFC, QR codes and perhaps ultrasonic signals on their mobile devices, in addition to tapping contactless-enabled paper tickets, to attend football games and other events at all 31 NFL stadiums.

In-Depth: As U.S. Lags in Contactless Payments, are Issuers Ready to Roll Out Dual-Interface EMV Cards?

By: 
K.N. Smith

NFC TIMES Exclusive Insight – Most issuers in the U.S. have so far held back from rolling out contactless or dual-interface cards, but merchant acceptance has been quietly building over the past few years, despite some large U.S. retailers balking at accepting contactless cards and NFC-enabled devices.

In-Depth: Can Contactless Cards Succeed in U.S. Where NFC Mobile Wallets Have Failed?

By: 
K.N. Smith

NFC TIMES Exclusive Insight – Payments industry backers suggest that U.S. banks could have an incentive to begin contactless rollouts soon, but in the absence of deadlines from the major payments networks, which are rapidly approaching in other markets, there's no guarantee of rollouts in the U.S. on the horizon.

How Mobile Wallets, Payments Wearables, Tokenization Fared the Past Year, and Where They Stand Now

By: 
Dan Balaban

NFC TIMES Exclusive – As the digital payments ecosystem moves into 2018, it is dealing with many of the same unfulfilled promises, works in progress and unfinished business as in 2017.

U.S. Merchant Apps Square Off Against NFC ‘Pays’ Wallets: The Retailer Perspective

By: 
K.N. Smith

NFC TIMES Exclusive – As more U.S. merchants launch their own payments apps, some seem positioned to offer serious competition to Apple Pay and the other NFC “Pays” wallets.

Backers Look to Range of Devices for Contextual Commerce, Though Fragmentation Will Pose Challenges

By: 
K.N. Smith

NFC TIMES Exclusive Insight – Promoters of contextual commerce are looking to a range of connected devices, including smart appliances and such home hubs as Alexa–along with a host of mobile devices–to enable consumers to pay in almost every context. But many challenges remain for what could become a “very disjointed” array of payment options, experts say.

Feature: How Do Mobile Payments Fit into an Omnichannel World?

By: 
K.N. Smith

NFC TIMES Exclusive Insight – As retailers and payments services providers increasingly try to connect and track consumer transactions across online and in-store channels, mobile payments must function as part of an omnichannel payments ecosystem, say industry observers.

IoT Payments Backers Say Devices Will Range from the Familiar to the Far-Fetched

By: 
K.N. Smith

NFC TIMES Exclusive Insight – With the buzz around the Internet of Things growing ever stronger, the payments ecosystem is determined not to be left out.