Mastercard: Contactless Payments in Europe Approach 80% of Card Transactions; Pandemic Causes More Consumers to Shun Cash

NFC TIMES Exclusive Insight – While contactless payments in Europe were already commonplace and continue to grow, the Covid-19 pandemic has created even more interest in the technology among consumers, according to a report released Thursday by Mastercard. The report includes a survey showing that consumers in eight major European markets say they use NFC-enabled smartphones and wearables for a combined 32% of all contactless transactions, a spokeswoman confirmed to NFC Times.

Mastercard, which has been wasting little time during the Covid-19 crisis in pointing out the virtues of contactless payments as an alternative to cash–viewed as unclean by many consumers–noted Thursday that its surveys in the eight major European countries showed that 42% of respondents “admit their use of cash has decreased throughout the Covid-19 pandemic.” And nearly three-quarters of respondents say that when the pandemic ends, they’ll continue to use contactless.  

All of that has helped boost use of contactless payments–both with credit and debit cards and NFC devices–to 78% of all in-store domestic transactions with Mastercard-branded cards across the entire European region. The figure came from Mastercard’s transaction data, not the survey. That penetration rate of contactless payments is up from 75% last month, said the spokeswoman. Mastercard did not say how the pandemic has affected total volumes of contactless payments since lockdowns have sent overall in-store transactions substantially down.

This premium content is only available to subscribers.
Article has about 850 words.

To Keep Reading, Subscribe Today

Get access to all premium content and the world’s first global newsletter devoted to the NFC and contactless markets by subscribing to NFC Times, the most authoritative source for news and analysis in the industry.

Subscription Options

HEADLINE NEWS

Boston Transit Authority Makes Aggressive Move to Eliminate Cash in Planned Fare-Collection System

NFC TIMES EXCLUSIVE Insight – The Massachusetts Bay Transportation Authority, or MBTA, in Boston plans to completely do away with cash fare payments on its various transport modes when it rolls out its massive new fare-collection system, an MBTA official told attendees during a recent virtual conference.

Israel Launches Nationwide Mobile-Ticketing Scheme; Moovit, Others Provide Apps

NFC TIMES Exclusive Insight – Israel this week launched a nationwide mobile-ticketing system, enabling riders to pay for trips on buses and later on railways, with the charges assessed at the end of each month.

In-Depth: Networks Developing New Uses for SoftPOS, Though Questions Remain about Interoperability and Costs of Technology

NFC TIMES Exclusive Insight – While the idea of letting merchants use their own NFC-enabled smartphones and tablets as acceptance devices to take contactless EMV payments is still getting off the ground, some major payments networks are already working on expanding the technology to enable consumers to tap their own devices to pay.

Planned Account-Based Ticketing Project Remains on Track in Queensland; Expected to Give Customers More Ways to Pay

NFC TIMES Exclusive Insight – The new account-based ticketing system under development for the Australian state of Queensland remains on track and on budget to be fully rolled out by 2022, despite the challenges of working through the Covid-19 pandemic, Martin Bradshaw, project head and general manager for passenger transport strategy and technology for transit agency TransLink, told NFC Times through a spokesman.

Insight: Taiwan’s Dominant Fare-Collection Service Struggles to Stay Competitive in Changing E-Payments Landscape

NFC TIMES Exclusive – EasyCard Corp. remains the dominant contactless stored-value card in Taiwan, boasting of market shares above 70% in transit fare payments and retail transactions nationally amid competition from three other contactless closed-loop cards that vie for transit and low-value retail transactions across the island nation.

In-Depth: California Transport Group Launches Mobile Ticketing, Plans MaaS Rollout

NFC TIMES Exclusive Insight – Officials in California’s Central Valley have launched an app that enables users to buy mobile tickets for bus and rail rides with seven mostly small public transit agencies, with plans to expand to ticketing for electronic car and bike sharing, along with on-demand ride-sharing and van-pool services.

UPDATED: Google Pay Launches with Fintechs in 10 New Countries, as Search Giant Unveils Revamped App; Deeper Move into Financial Services in U.S.

Nov 19 2020

NFC TIMES Exclusive Insight – Google Pay has added its first new countries in 18 months, all of them in continental Europe and all counting digital banks and other fintechs as the vast majority of the issuers across the 10 new markets.

Transport for London Prepares for Major Fare-Collection System Contract

Nov 18 2020

NFC TIMES Exclusive Insight – Transport for London, which runs the largest open-loop fare payments system globally, has issued a notice that it is preparing to seek proposals for a major upgrade of its revenue-collection system.

Visa and Mastercard See Continued Growth in Contactless Usage

NFC TIMES Exclusive Insight – Both Visa and Mastercard say contactless transactions made up a growing share of all face-to-face transactions for cards and other credentials bearing their brands during the last fiscal quarter, crediting in part an increasing aversion to cash by consumers because of the Covid-19 pandemic. Contactless usage rates, however, had been increasing by nearly the same rates before the pandemic.

Apple Pay Enables Ventra Closed-Loop Fare Card in Chicago after Long Delay

NFC TIMES Exclusive Insight – Apple has finally made good on plans to enable fare payments through Apple Pay with the closed-loop Ventra card from the Chicago Transit Authority, or CTA, the latest major closed-loop card the tech giant has enabled in recent months.

Visa Rolls Out SoftPOS technology as It Seeks to Promote Acceptance of Contactless by More Small and Micro-Merchants

NFC TIMES Exclusive Insight -  Visa is rolling out what it calls “Tap to Phone” technology to 15 global markets, as it seeks to enable millions of small and micro-merchants that now mainly take cash to also accept contactless EMV credit and debit cards and credentials on NFC devices.

Trip-Planning Apps Moovit and Transit Enable Ticketing and Payments for Another Transit Agency

NFC TIMES Exclusive Insight – Multimodal trip-planning apps Moovit and Transit have introduced ticketing and payments in their apps for another North American transit agency, following an emerging trend for trip-planning apps to enable users to plan, book and pay for their rides all in one place. The app providers are offering the extra service as they seek ways to give users a better mobility-as-a-service experience.