Netherlands: Home-Healthcare Providers Deploy NFC
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In terms of handsets numbers, the Nedap project is one of the largest uses of NFC phones anywhere. The phones run a Java application, which automatically opens when the worker taps the patient’s card. She doesn’t have to enter data, just confirm services she’s performed from prompts on the application menu. She also registers the time spent in each activity. The data gets downloaded to Nedap's database automatically. When the worker taps her own contactless fob, she can receive scheduling updates, such as an assignment to visit a new patient, with instructions. Nurses can also take photos of the patients with the handset cameras and the images get uploaded to the file. Family members can view the photos. Nedap later introduced an application that can send an electronic key to the nurse’s phone for use with patients having trouble answering the door. About 1,000 patients use this e-key service.
The project uses NFC’s reader mode and reduces the paperwork and improves communication between home-healthcare providers and their remote employees. Another Dutch electronic-monitoring company, Elmo ICT Solutions, earlier introduced a NFC service, using a Samsung NFC handset. And home-healthcare agencies in the UK have more recently tested the service in trials organized by operator Telefónica O2 UK. Other companies engaged in electronic monitoring and workforce management, such as building security, have tried similar applications with NFC.
* Trusted Service Manager: Defined loosely to include companies or other organizations securely distributing, provisioning and managing applications, generally over the air, on secure elements in NFC mobile phones; or licensing their platforms for this purpose.
N/A: Not available or not applicable.
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