Finland: Early Nokia NFC Phone Assists With Workforce Management

 

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Countinue Reading

 

HelsinkiFinland
Scope: 
Rollout
Launch: 
Jan 2006
Main Application: 
Workforce management
Mobile Operator: 
Various
Service Provider (application): 
Northport (workforce management for airport services)
Merchants: 
None
Users: 
100-plus
NFC Handsets: 
Nokia 5140i
Other Vendors: 
IBM (systems integrator), Nokia (field-force management application), UPM Raflatac (Mifare-based tags), NXP Semiconductors (NFC phone chip)

Northport, which provides ground handling services for airlines in Finland, including parent Finnair, uses NFC phones to manage employees for air travel check-in, baggage handling and other tasks. Employees tap their phones against their contactless ID cards to check-in for work and to register the phone they are using. They then tap tags in various locations at the airport after completing tasks. This gives Northport their exact locations, enabling the service company to send the employees to the nearest assignments. Those assignments and any instructions are sent to the phone for the employee to read, eliminating the need for workers to call into a service center, as before.

NFC Times Take: 

The project was one of the first uses of an early Nokia NFC phone model, the 5140 and 5140i. Like the Nokia 3220, which was mainly intended for the consumer market, the enterprise-focused 5140i came with an attachable shell embedded with an NFC chip, which could read tags.

 

 

* Trusted Service Manager: Defined loosely to include companies or other organizations securely distributing, provisioning and managing applications, generally over the air, on secure elements in NFC mobile phones; or licensing their platforms for this purpose.

N/A: Not available or not applicable.

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