Vivotech Seeks Break Out with Help from New Funding Round

While U.S.-based Vivotech has not been profitable during its first 10 years, investors in its latest funding round apparently believe the vendor is well-positioned to take advantage of the Google-style push for NFC-based mobile commerce.

Vivotech Monday announced its series C funding round of $24 million, which includes such new investors as Motorola Solutions Venture Capital and SingTel Innov8, plus more money from current investors, such as Alloy Ventures, Citi Ventures, Draper Fisher Jurveston, First Data, Motorola Mobility and Nokia Growth Partners.

The new round brings Vivotech’s total funding to $90 million over 10 years, confirmed the company.

The funding will help as Vivotech continues to try to move its business away from its dependence on unprofitable and commoditizing contactless point-of-sale payment readers to software and services used to deliver, track and redeem mobile offers, such as coupons and loyalty, for consumers on their smartphones. Web companies, among other new market entrants, see NFC technology as a way to connect the online and offline worlds. 

“The Web players are looking to expand their business to physical stores," Vivotech CEO Mick Mullagh told NFC Times. “Advertising companies like Google take advertising business into the physical point of sale, knowing who you are and knowing where you are, with an Internet connection in real time and the ability to understand when you’re going shopping and your preferences based on purchase history and search history.”

Google last month named Vivotech, along with POS terminal suppliers VeriFone, Ingenico and Hypercom, as vendor partners for its planned launch of the Google Wallet this summer. Vivotech is providing at least some of the readers to big-name retail chains Google announced are participating in its wallet launch.

Vivotech also claims Google’s “SingleTap” system, enabling consumers to tap their phones to pay and redeem offers in one transaction, is based on "core technology" from the vendor, with its  “one-touch” technology, said Mullagh, though competitor VeriFone disputes that the technology for the wallet is Vivotech's.

Mullagh has said such other Web giants as PayPal and Amazon are interested in NFC and, therefore, are prospects for technology Vivotech says it can provide for the targeted offers, including over-the-air provisioning of payment and coupons to phones and terminals, along with wallet software for the phones.

Competition with VeriFone
As Mullagh and Vivotech president and co-founder Mohammad Khan try to rebrand Vivotech’s image as that of an NFC company and away from a reader maker–it will go head-to-head against another Silicon Valley based supplier, VeriFone.

VeriFone, which owns more than half of the POS terminal market in the United States, earlier dropped support for Vivotech’s contactless readers in favor of its own. And like Vivotech, it is targeting the market for software and services that enable NFC mobile-commerce at the physical point of sale.

VeriFone's vice president for product management, Dave Talach, contends that Google's SingleTap feature for its wallet is not based on Vivotech technology. He pointed to one of the demos during the Google Wallet unveiling last month showing offers being redeemed at at a mock American Eagle point-of-sale terminal, which he said used VeriFone technology. But Talach added that “taking credit isn't as important as making progress.”

The truth of the matter is that many companies are using Google Wallet to hype their own technology, however integral it may or may not be to the pilot,” he said 

Competition with VeriFone is all the more reason Vivotech wants a direct share of the POS terminal market. Vivotech has renewed its bid for the U.S. terminal business of Hypercom, which had planned to divest its U.S. assets to France-based terminal maker Ingenico as part of VeriFone’s planned $485 million acquisition of Hypercom.

Mullagh said Vivotech needs a more balanced mix of software and hardware sales as it moves forward. To date, the company says it has shipped 800,000 contactless payment readers for POS terminals, about three-quarters of them in the United States, giving it the lion's share of the market. The vendor also supplies some of the technology for such contactless loyalty systems as Ireland-based Zapa Technology. It has also served as trusted service manager for several NFC and at least one large contactless microSD card trial.

TSM Snub
But the decision by large payment processor and Vivotech investor First Data to choose IBM and then SK C&C USA to supply its trusted service management platform over Vivotech's was a blow. First Data announced a contract with SK C&C last fall, even though SK C&C apparently had little experience as TSM in any NFC projects or trials.

Mullagh explains the snub by saying that First Data was worried Vivotech might be bought out by a competitor. Also, Vivotech is tiny compared with SK C&C’s well-funded parent, the huge South Korean-based conglomerate SK Group.

Mullagh declined to release Vivotech’s revenue figures, but has said they are in the double-digit millions. He projects the company will turn a profit sometime next year and then would consider an initial public offering. Vivotech would have the “profile” of an IPO-ready company in 12 to 18 months, though he added that an IPO is not necessarily in the cards.

“We are not engineering for any specific outcome,” he told NFC Times.

HEADLINE NEWS

In-Depth: In-Car Payments Gears Up but Takes Time to Get Rolling

NFC TIMES Exclusive Insight – Car manufacturers, payments networks and platform providers continue to make deals as they gear up for the much-anticipated arrival of in-car payments–which would enable motorists to buy gasoline, pay for parking and purchase food for takeout, all from their dashboards.

Golden Globes Trophies Get Provisioned Like Payments Wearables to Ensure Authenticity

NFC TIMES Exclusive – The 76th Annual Golden Globes held Sunday featured the usual share of Hollywood celebrities preening for the cameras, showing off their new designer gowns and latest nips and tucks, while holding their trophies high if they won.

Japanese Megabank Mizuho Plans to Launch New Digital Currency Soon for Mobile Payments Service

NFC TIMES Exclusive Insight – Japanese megabank Mizuho will reportedly move forward with its planned launch of a new digital currency to enable QR code-based mobile payments in stores and for funds transfers–with plans to cut the fees merchants will pay to accept the new payments scheme, as compared with credit cards.

More QR Code Payments Services Planned for Japan, Home of Original Contactless-Mobile Rollouts

NFC TIMES Exclusive Insight – Japan, the first market globally to adopt contactless-mobile payments, in 2004, with a technology similar to NFC, will see its two largest convenience store chains introduce their own mobile payments services this year–both using bar codes or QR codes instead of NFC.

Analysis: Commonwealth Bank’s Agreement to Support Apple Pay Could Mark Turning Point for Apple’s Bank Recruitment Efforts

NFC TIMES Exclusive Insight – With its capitulation last week to Apple and agreement to participate in the tech giant’s payments service, Australia’s largest financial institution, Commonwealth Bank–which had once vowed not to support Apple Pay–shows that Apple is making headway with major banks that had once resisted supporting the NFC wallet.

Major Bus Company Stagecoach Finishes Contactless Rollout as UK Moves Toward Transit Ticketing Interoperability

NFC TIMES Exclusive Insight – The UK’s largest bus operator has announced that it has completed its rollout of open-loop payments acceptance on 7,400 buses in the country, declaring itself the “single largest contactless transit merchant in Europe outside London.”

In-Depth: Australian Transit Authority Rolls Out Open-Loop Payments After Lengthy Trial

NFC TIMES Exclusive Insight – Transport for New South Wales, Australia–the transit authority that oversees trains, buses and ferries in and around Sydney–decided to roll out its open-loop payments service to all train services following an extensive trial.

Canadian Transit Authority Introduces Low-End Wearable for Closed-Loop Payments

NFC TIMES Exclusive Insight – When Vancouver-area transit authority TransLink introduced open-loop fare payments last May, it was clear that the agency was not planning to phase out its closed-loop Compass Card anytime soon.

In-Depth: Swedish Hybrid Watch Brand Kronaby to Launch Payments Wearables with Innovative Provisioning System

NFC TIMES Exclusive – In one of the first implementations of its kind, Sweden-based hybrid smartwatch brand Kronaby plans to enable personalization of tokenized payment cards over the air using a Bluetooth connection to what is essentially a passive contactless chip in its watches.

Analysis: Apple Again Touts Apple Pay Growth, While Still Not Releasing Details on Transactions

NFC TIMES Exclusive Insight – Apple again reported a tripling of transactions for its payments service, Apple Pay, during its fiscal quarter ending in September, while noting other achievements. But the growth is believed to be off of a relatively low base, and four years after launching the payments service, Apple is still not releasing detailed numbers about its transactions.

In-Depth: Chinese Payments Players Accelerate Rollouts of Transit Fare Payments

NFC TIMES Exclusive Insight – While mobile payments are rolling out slowly at metro gates and aboard buses in the West, Chinese mobile payments players are accelerating deployments of their services that enable consumers to tap–or more likely scan–to ride.

Major U.S. Networks Promote Online Commerce Spec, Seeking to Keep Digital Transactions on Their Networks, but Not All Merchants are On Board

NFC TIMES Exclusive Insight – Major U.S.-based global networks, including Visa, Mastercard and American Express–hoping to keep transactions on their networks as more commerce goes online and digital–amplified their push for the Secure Remote Commerce specification, which is being drafted by their jointly owned payments specifications group, EMVCo.